Last updated: January 15, 2024
Thank you for shopping at Leena’s Mushroom.
If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Free Return and Refund Policy Generator.
The following terms apply to any products You purchased with Us.
The words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
For the purposes of this Return and Refund Policy:
Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Leenas Mushroom Farms LLP, 27/319, PULICKAYETH, PAZHOOR PO, PIN 686664.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Leena’s Mushroom, accessible from https://leenasfarm.com/
You means the individual accessing or using the Service, or the company or legal entity represented by that individual.
You are entitled to cancel Your Order within 7 days without giving any reason.
The deadline for cancelling is 7 days from the date You received the Goods, or when a third party appointed by You (other than the carrier) takes possession of the delivered product.
To exercise Your right of cancellation, You must inform Us through a clear statement. You may do so by:
Email: info@leenasfarm.com
Mail:
27/319, PULICKAYETH, PAZHOOR PO, PIRAVOM
ERNAKULAM, KERALA, PIN 686664
We will reimburse You no later than 14 days from the day We receive the returned Goods. The reimbursement will be made using the same payment method You used for the Order. You will not incur any fees for the reimbursement.
For Goods to be eligible for return, please ensure:
The Goods were purchased within the last 7 days
The Goods are in original packaging
Goods made to Your specifications or clearly personalized
Goods that, by nature, cannot be returned, deteriorate rapidly, or have expired
Goods unsuitable for return due to health or hygiene reasons and were unsealed after delivery
Goods that are inseparably mixed with other items after delivery
We reserve the right to refuse returns that do not meet the above conditions.
Only regular-priced Goods may be refunded. Sale items cannot be refunded, unless otherwise permitted by law.
You are responsible for the cost and risk of returning the Goods to Us.
Please send returns to:
27/319, PULICKAYETH, PAZHOOR PO, PIRAVOM
ERNAKULAM, KERALA, PIN 686664
We cannot be held responsible for Goods damaged or lost in return shipment. We strongly recommend using an insured and trackable shipping service.
Refunds cannot be issued without actual receipt of the Goods or proof of return delivery.
If the Goods were marked as a gift and shipped directly to You, You will receive a gift credit for the value of the return. Once the returned item is received, a gift certificate will be mailed to You.
If the Goods were not marked as a gift, or the gift giver had the Order shipped to themselves, the refund will be sent to the gift giver.
If You have any questions about this Returns and Refunds Policy, please contact us:
By email: office@leenasfarm.com
By mail:
27/319, PULICKAYETH, PAZHOOR PO, PIRAVOM
ERNAKULAM, KERALA, PIN 686664