• Order Cancellation:
    • Orders can be cancelled within 24 hours of purchase, before dispatch.
    • Once shipped, cancellations are not accepted.
  • Refunds:
    • Refunds are only applicable in cases of damaged, defective, or wrong products delivered.
    • Customers must notify us within 48 hours of delivery with photos/videos.
    • Eligible refunds will be processed within 7–10 working days to the original payment method.
  • Non-Refundable Items:
    • Opened, used, or partially used mushroom kits, spawns, or accessories are not eligible for return/refund.
× How can I help you?